Effective Date: January 2023

This Privacy Policy ("Policy") outlines how Sides ("we," "us," or "our") collects, uses, discloses, and protects personal information obtained from individuals who visit our website or use our services. We are committed to safeguarding the privacy of our customers, employees, and website visitors. By accessing our website or using our services, you consent to the practices described in this Policy.

1. Information We Collect

We may collect the following types of personal information:

1.1. Personal Information Provided by You: When you make a reservation, place an order, or use our services, we may collect personal information such as your name, email address, phone number, billing address, and payment information.

1.2. Automatically Collected Information: We may collect certain information automatically when you visit our website, such as your IP address, browser type, operating system, device information, and browsing behavior. This information is collected using cookies, web beacons, and similar technologies.

2. Use of Personal Information

We may use the collected personal information for the following purposes:

2.1. Providing and Improving Our Services: We use your personal information to process reservations, orders, and payments, communicate with you, and provide customer support. We may also use the information to improve our services, tailor them to your preferences, and develop new features.

2.2. Marketing and Promotions: With your consent, we may use your personal information to send you promotional materials, special offers, or information about events and updates related to our restaurant. You can opt-out of receiving such communications at any time.

2.3. Legal Compliance: We may use your personal information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

3. Sharing of Personal Information

We may share your personal information in the following circumstances:

3.1. Service Providers: We may engage third-party service providers to perform various functions on our behalf, such as processing payments, delivering orders, or analyzing website usage. These service providers have access to the personal information necessary to perform their functions but are prohibited from using it for other purposes.

3.2. Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email or prominent notice on our website of any change in ownership or uses of your personal information.

3.3. Legal Requirements: We may disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

4. Data Security

We employ reasonable security measures to protect the personal information we collect. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your personal information. It is important that you take steps to protect your personal information, such as keeping your account credentials confidential and avoiding sharing sensitive information through unsecured channels.

5. Your Rights and Choices

5.1. Access and Update: You have the right to access, update, or correct your personal information in our records. You can do so by logging into your account or contacting us using the information provided at the end of this Policy.

5.2. Marketing Communications: You can opt-out of receiving marketing communications from us by following the instructions provided in the communication or by contacting us directly.

5.3. Cookies: Most web browsers allow you to control cookies through their settings preferences. However, disabling certain cookies may affect your ability to access or use certain features of our website.

6. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under the age of 13, we will promptly delete it.

7. Changes to This Policy

We reserve the right to modify or update this Policy from time to time. We will notify you of any material changes by posting the revised Policy on our website or sending you an email. Your continued use of our services after the effective date of the revised Policy constitutes your acceptance of the changes.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

13 The Avenue, Ealing, W13 8JR

Please note that this Privacy Policy only applies to our website and services. If you access third-party websites through links on our website, their privacy policies and practices may differ from ours. We encourage you to review their policies before providing any personal information.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms.